Tag: BrothersAir•Heating•Cooling•Plumbing

Plumber Van

We recently moved into a different house (on 2027.03.01) and already had to inform our landlady of a plumbing leak with the kitchen sink. It was leaking from the spray hose, the pipe joints under the sink, & the sink basket on the right side was rusted so terribly bad that it was leaking from it as well.

Our Landlady called a guy she knew of that lived done the street, however, that particular guy didn’t show up the next day after the initial meeting with landlady. We informed her that he didn’t show up to repair the leak. She calls back a couple days later informing us a different person would be coming out to “repair” the leak.

Lo and behold, what we thought was going to be a simple “repair” of a kitchen faucet/sink leak turned out to become a huge problem with more issues than we ever expected or imagined. (Don’t worry, I’m getting to the Brothers Plumber in just a little bit.)

Turned out the piping was cracked, the previous sealant wasn’t applied or was improperly applied to the joints for the pipes. The “sink basket, basket strainer, strainer, etc. were all rusted, corroded, and the “plumber” (2nd person called) couldn’t get the sink basket strainer assembly off without removing the entire sink and pipes.

Are you understanding my meaning by saying it turned out not to be a simple “repair?) When this person tried to turn off the water valve under the kitchen sink it broke, so therefore, he called a “plumber” from BrothersAir (Heating, Cooling, & Plumbing). Guess what? The man from Brothers didn’t do any better than the 2nd person. Oh, he replaced the water shut off valve alright, but he wasn’t much assistance when the entire sink was replaced. Now, let me back up a minute. The 2nd man went to Lowe’s and purchased a whole new sink, faucet and kitchen drain assembly with basket strainer and returned and installed it before the 3rd man (the Brothers Plumber) arrived. He stopped working on the repair after he broke the water shut off valve until the Brothers Plumber replaced the valve.

When all the “new” pipes, sink, faucet, and entire drain assembly were attached, do you think that was the end of our problems? Yeah, you’re right it was not. Part of the pipes and connecting joint connectors were put on crooked and not fastened properly together which then meant we STILL had a leakage problem. Not only that, but then the 2nd person & the Brothers Plumber discovered a leak with the water meter (of course it was on the side for the property & not the city to fix.

Now you’re probably wondering what else could go wrong. With all these problems, the 2nd person was in communication with our landlady and her being frustrated (remind you a “simple” repair turned in a major repair) gave my daughter and ear full as if we were the source and cause for the leak the major issues with the repair after.

Now onto the next day. The 2nd man returned with yet another Plumber (4th man). You keeping all this straight? Kinda like the old saying “How many electricians does it take to change a light bulb?” except it’s “How many Plumbers does it take to repair a leak?” Well, with the addition of the 4th Plumber the pipes have been straightened, the joints (hopefully) properly sealed, and (hopefully) no more leak. [Note: the 3rd Plumber (the Brothers Plumber) charged the 2nd man $500 to replace the water supply (shutoff) valve & that’s about all he did other than help discover the leak at the water meter.

The 4th Plumber corrected the mistakes made by the other “Plumbers”, flushed out the drain/sewage system informing us the “Flushable” wipes are NOT really flushable or biodegradable as some brands claim. Turns out that Flushable wipes do not have consistent standards or regulations of the products. This 4th Plumber will return tomorrow (aka today, Thursday). He said he will double check that the sealant has properly sealed the pipes and no additional sealant needed (but if needed he’ll add additional). He said also that he will repair the leak at the water meter.

By my count it has taken Four Plumbers to repair a a leak with the kitchen sink. It has also cost a tremendous amount more dollars than it should have cost. The 2nd Plumber says he’ll take care of our first water bill (the water is still leaking at the meter (hopefully not after tomorrow.)

How could we be source of this problem when we’ve barely been in the house? Beyond our comprehension currently.

Do you think we would recommend this particular BrothersAir to anyone for any kind of service or repair? I absolutely think not.

Click on each image to enlarge.

Dan’s Thursday Doors-2026.03.19

Photo Credit:©️2026 Deb L. Waters … All Rights Reserved.

Camera: Apple iPhone 16 Pro Max

Location: Our Residence; Gastonia, North Carolina, USA

God Bless. Take Care. Stay Warm (We’re back to freezing low temperatures). Be Grateful. Thank you for visiting and sharing your time and thoughts with us. I appreciate y’all very much.